The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 32.50 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Spa centre
Spa lounge
Steam room
Jacuzzi
Treatment room
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
55 Westbourne Terrace,
London,
United Kingdom,
W2 3 UY,
Greater London
Map view
street view
55 Westbourne Terrace,
London,
United Kingdom,
W2 3 UY,
Greater London
City landmarks
Park
Hyde Park
1.6
km
Garden
Buckingham Palace
3.0
km
Museum
Victoria and Albert Museum
2.1
km
Museum
Science Museum
2.2
km
Museum
Natural History Museum
2.1
km
Palace
Kensington Palace
1.3
km
Marylebone Rd
Madame Tussauds London
2.8
km
Park
Kensington Gardens
1.2
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.3
km
87-135 Brompton Rd
Harrods
2.1
km
Great Central House
Marylebone
2.0
km
Museum
The British Museum
3.6
km
Oxford Street
Oxford Street
2.3
km
Gallery
Wallace Collection
2.1
km
Mosque
The Regent's Park
2.4
km
Monument
The Albert Memorial
1.7
km
Park Lane
Marble Arch
1.6
km
Museum
Apsley House
2.3
km
Westbourne Grove
Westbourne Grove
1.5
km
Museum
Design Museum
2.3
km
Event hall
Royal Albert Hall
1.9
km
Art object
Sherlock Holmes Museum
3.0
km
Monument
Peter Pan Statue
750 m
Park
Holland Park
2.2
km
Kensington Gardens
Elfin Oak
990 m
Gallery
Lisson Gallery
1.4
km
Fountain
Princess Diana Memorial Fountain
1.5
km
Nearby
Praed St
Paddington
370 m
LondonEngland
Bayswater
350 m
Restaurants
Bizzarro
190 m
18-22 Craven Road
The Pride Of Paddington
260 m
1-3 Craven Road
Villa Rosa
230 m
9 Craven Road
Angus Steakhouse
370 m
163 Praed Street
Ef's
230 m
7A Craven Road
Yo Sushi
500 m
Unit 7 Station Concourse Paddington Station
ASK Italian
360 m
41-43 Spring Street Paddington
Tukdin
290 m
41 Craven Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
clean rooms
noise disturbances
pricey dining
7.4/10
Very good
Rooms
7.3
Location
8.4
Service
8.0
Dining
6.6
Guest reviews
7.4/10
based on 12 reviews
5/5
based on 750 reviews
7.8
7.8/10 based on 8620 reviews
#24 of 1,129 hotels in London based on Tripadvisor
Judith
United Kingdom,
March
2024
7.0/10
The hotel's location is fantastic, just minutes from Paddington station, making it convenient for traveling in London. The rooms, while small, are relatively quiet and equipped with necessary amenities. However, the space is extremely limited, offering minimal room for movement.
Rooms
7.0
The rooms are relatively quiet at the back of the hotel and have all the required amenities in good condition.
Service
6.0
Although it took over an hour to receive the services, the staff elsewhere seemed thorough, suggesting occasional oversights rather than routine carelessness.
Location
9.0
The hotel is fantastic as it is just a few minutes' walk from Paddington station, saving time when traveling in London.
Dining
6.0
The dining experience is basic with little variety, but offers lovely vegan croissants and a wide selection at a reasonable price if booked in advance.
Facilities
7.0
The hotel provides essential facilities suitable for a short stay.
Andrew
United Kingdom,
March
2024
7.6/10
Despite my room being small, it had all the facilities expected - tea, coffee, a safe, an ironing board, simple toiletries, and was very clean. The room was furnished with a fairly posh feel to it, though it seems you might end up with a tiny and less desirable room like we got.
Rooms
8.0
The room had all the expected facilities, was very clean, and had a posh feel.
Service
9.0
The paying staff member was polite and ready to offer solutions to any problems. Room service, dry cleaning, laundry, and tours/ticket assistance were available.
Location
7.0
The hotel is very close to Paddington Train Station, making travel around London and to the airport convenient. However, the room we had wasn't as quiet as we expected for the price paid.
Dining
7.0
The dining experience was decent with a good selection of cold and hot foods in a self-service style. However, there were issues with refills like orange juice.
Facilities
7.0
The hotel provides essential facilities such as a cafe with self-service dining, though there is room for improvement in certain areas.
Robert
United Kingdom,
November
2023
7.4/10
The hotel's location near Paddington Station and its friendly staff were highlights of my stay. The room, though a bit dark and dusty, was adequate despite not matching the Booking picture. The dining options were a bit pricey but plenty of cafes nearby made up for it.
Rooms
7.0
The room was in the basement and a bit dark, could have been cleaner but overall okay.
Service
9.0
The staff were fabulous, always friendly and helpful.
Location
8.0
The hotel's proximity to Paddington Station and bus routes into Central London made it very convenient.
Dining
6.0
The dining wasn't up to the standard of the hotel, but there were plenty of cafes nearby.
Facilities
7.0
David
United Kingdom,
October
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The room was spacious, clean, and well-designed, but being next to the front door was a bit of a downside. The service was top-notch, with attentive and kind staff, although some noise disturbances affected the experience. The location was convenient, close to the office and with versatile charging adapters, but could use more equipment. The dining options were varied and satisfactory, although pricey. Overall, a nice stay with both perks and drawbacks.
Rooms
8.0
The room was spacious, clean, and nicely designed.
Service
7.0
The staff were very attentive and kind, always willing to assist with any needs.
Location
8.0
The location was convenient, close to the office and with versatile charging adapters.
Dining
7.0
The dining options were varied and satisfactory, but on the pricey side.
Facilities
6.0
The facilities met basic needs but could use some improvements.
friendly staff
noise disturbances
John
United Kingdom,
October
2023
6.8/10
The hotel is ideally located with easy access to various attractions and essential amenities. The rooms, though cramped due to excessive furniture, lack a fridge and provide single beds instead of doubles. The service was mixed, with thoughtful gestures like complimentary treats juxtaposed with unhelpful behavior regarding refunds. The location is a standout, making it convenient to explore the neighborhood. The dining experience was satisfactory, with quality meals but some pricing issues. Overall, the hotel offers a decent stay with room for improvement in certain areas.
Rooms
5.0
The rooms, unfortunately, suffered from cramped space due to bulky and unnecessary furniture, missing a fridge that we expected, and having single beds rather than doubles. The proximity to the fire escape was also inconvenient due to staff activities early in the morning.
Service
6.0
The service was a mixed experience, with some delightful touches like complimentary items but also letdowns in handling refund requests related to transportation closures.
Location
9.0
The hotel's location was excellent, being within walking distance of many key destinations and providing easy access to public transport options, making it very convenient for exploring the area.
Dining
7.0
The dining experience was satisfactory, with decent quality and attentive staff, although there were some pricing discrepancies and unexplained incidents affecting guests' breakfast arrangements.
Facilities
Aaron
United States,
October
2023
8.2/10
The hotel is conveniently located within walking distance from London Paddington station, offering a quiet and upmarket setting. Rooms are well-equipped but show signs of wear and limited space can be an issue. Service is attentive and friendly, with small thoughtful gestures. Dining options are good, although prices may be a bit high. The overall value for the location provided can be rewarding.
Rooms
7.0
The rooms, while well-appointed with essential amenities, show signs of wear and tear and lack spaciousness, making movement challenging.
Service
9.0
The service staff are attentive and demonstrate friendly gestures, making the stay comfortable and pleasant.
Location
9.0
The hotel's location is excellent, being a short distance from Paddington station and Hyde Park, offering a quiet and upmarket atmosphere.
Dining
8.0
Dining options are good, though slightly on the pricey side, offering a decent selection but with some minor shortcomings.
Facilities
8.0
The hotel offers a range of facilities that can enhance the stay experience, contributing positively to the overall offering.
William
United States,
September
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, offering easy access to popular London sights and Paddington Station, but some areas like the tiles could use revamping. The service was excellent overall, although the continental breakfast options were lacking. The rooms, despite a small size typical for the area, were comfortable but had a minor inconvenience with the initial room assignment. Dining was satisfactory but could use improvement in variety. Overall, a decent stay with some room for enhancement.
Rooms
8.0
The room, though small, was adequate and comfortable after the quick switch from the original placement next to the lift.
Service
8.0
The hotel staff were helpful and accommodating, even directing me to a nearby hotel for better WiFi. However, the continental breakfast options were limited.
Location
7.0
The hotel's location near Paddington Station and various attractions was convenient, although some areas like the tiles needed updating.
Dining
6.0
The dining experience was average, with room for improvement in the variety of options available.
Facilities
7.0
The facilities were decent, with room for upgrading in certain areas like the tired-looking tiles.
Annie
United States,
August
2023
7.2/10
The hotel is conveniently located near Paddington station and offers a quiet stay but has some room size and window view issues. The service was friendly and helpful despite a mix-up during breakfast. The dining experience could be improved, especially with the limited breakfast options available. Overall, a decent value for money stay with good service and proximity to transport links.
Rooms
7.0
The rooms were quiet in terms of traffic but faced views onto fire escapes. Some rooms were in the basement with less appealing views.
Service
8.0
The service was friendly and welcoming, although there was a slight mix-up during breakfast. Staff were still helpful, polite, and informative.
Location
8.0
The hotel is very close to Paddington station, making it convenient for travelers. However, it could offer more space for luggage.
Dining
6.0
The dining experience was average with limited options for breakfast, which could be improved. Complimentary breakfast was offered but had to be taken in the basement without natural light.
Facilities
7.0
The facilities were decent, including room service, dry cleaning, and laundry. However, the dining experience could be enhanced.
Jake
United States,
August
2023
8.2/10
My stay at the hotel was a pleasant surprise! The rooms were spacious, clean, and made me feel like I just arrived every day with their fresh touch. Though a bit tiny, they were very comfortable, clean, and well-presented. The service was exceptional; they even offered me another room on the base floor, which was also very big. The location was perfect, just around the corner from Paddington Station, making it ideal for exploring the city. The dining was reasonably good, but it could get a bit boring after a few days. The facilities were sufficient, and overall, it was a great value for the money.
Rooms
8.0
The rooms were small but very comfortable, clean, and well presented.
Service
9.0
The service was exceptional in all parts of the hotel.
Location
9.0
The location was right around the corner from Paddington Station, which was ideal for my purposes and in close proximity to the areas I wished to visit.
Dining
7.0
The dining was reasonably good, but it could get boring after a few days.
Facilities
8.0
The facilities were sufficient for my needs.
Lynn
United States,
June
2023
7.8/10
The hotel's rooms were nice and in a great location, but small and noisy. The service was friendly and efficient, though internet access caused some issues. The location was excellent, very convenient, just steps away from Paddington station. The dining experience was limited in variety but worth a visit. Overall, a good value for the price considering the prime location.
Rooms
7.0
The rooms were nice and in a great location, but small and noisy.
Service
8.0
The service was friendly and efficient, though internet access was problematic to resolve.
Location
9.0
The location was excellent, very convenient, just a few steps away from Paddington station.
Dining
7.0
The dining was limited in varieties but worth the visit.
Facilities
Facilities were adequate for a comfortable stay.
Karen
United States,
June
2023
7.0/10
Upon arrival, I found the double and single beds ready for check-in at 9:30 AM, which was a great convenience. However, the rooms felt underwhelming, especially considering the high prices charged, as they are located beside large extraction fans.
Rooms
7.0
Rooms were ready early for check-in and spacious, but the noise from the extraction fans was bothersome.
Service
8.0
The hotel staff were all very friendly and helpful, making my stay more enjoyable. On the downside, some staff members seemed poorly trained, affecting the overall service quality.
Location
9.0
The hotel's location was excellent, just a stone's throw away from Paddington tube and railway stations, offering easy access to various sightseeing spots. Despite the central location, noise levels were manageable, providing a warm atmosphere on cold nights.
Dining
5.0
The dining experience was unimpressive, with room for improvement in the quality considering the price paid. However, the selection of home-grown organic fruits was a refreshing touch.
Facilities
6.0
The hotel offers a range of facilities, including room service, dry cleaning, and laundry services. However, the dining options could have been more satisfying for the price point.
Robert
United Kingdom,
April
2023
8.2/10
I found the hotel to be a charming choice for my stay. The rooms were cozy and well-equipped, though a bit small due to the historic building structure. Everything was spotless, and the prime location added to the convenience of my visit. The dining experience had its ups and downs, but overall, a good value for the money spent.
Rooms
8.0
The room, while quite small, had everything I needed for a comfortable stay. The en-suite facilities were excellent, and the inclusion of a big TV, kettle, microwave, fridge, hairdryer, and iron made it very convenient. The bed was comfy despite the room being compact.
Service
9.0
From the bellcap to the manager, everyone was attentive and provided great service. The range of amenities like room service, dry cleaning, laundry, welcome drink, and tour assistance added to the pleasant experience.
Location
9.0
The hotel's location near Paddington station was a big plus, making it easy to explore the city. Plenty of dining options nearby and the short distance to Hyde Park made it very convenient for sightseeing.
Dining
7.0
The dining experience had its quirks, but overall, it was satisfactory. The basement dining room was pleasant, but there were some hiccups with payment which needed addressing. The food served was good quality.
Facilities
8.0
The facilities provided by the hotel met my needs during the stay. There were no major issues, and everything was in good working order, enhancing my overall comfort.